Loom Hotel
At Loom Hotel, we are committed to protecting the privacy and security of our guests and visitors to our website. This Privacy Policy explains how we collect, use, and safeguard your personal information. By staying with us or using our services, you agree to the terms of this policy.
Information We Collect
We collect personal information that you provide to us when you make a booking, sign up for our newsletter, or contact us for inquiries. This includes your name, email address, phone number, payment details, and any other information necessary to fulfill your requests.
How We Use Your Information
Your information is used to provide you with the services you request, such as processing reservations, responding to inquiries, and improving your overall experience at Loom Hotel. We may also use your contact details to send you updates, special offers, or event information if you have opted in to receive such communications.
Sharing Your Information
We do not sell or share your personal information with third parties, except where necessary to complete transactions or to comply with legal obligations. In such cases, we ensure that these third parties adhere to strict data protection standards.
Data Security
We implement robust security measures to protect your personal data from unauthorized access, disclosure, or alteration. This includes secure payment gateways, encrypted communications, and restricted access to personal information.
Your Rights
You have the right to access, modify, or delete your personal information at any time. If you wish to update your information or opt out of marketing communications, please contact us at [email protected].
Cookies
Our website uses cookies to enhance your browsing experience. Cookies help us understand how you use our website and allow us to improve functionality. You may disable cookies in your browser settings, but please note that this may affect the functionality of our website.
Changes to this Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. Any changes will be posted on our website, and your continued use of our services implies acceptance of the updated policy.
Contact Us
If you have any questions or concerns about this Privacy Policy, please feel free to reach out to us at [email protected] or call us at +61 (0) 3 9654 2287.